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Team Spotlight: LaJoi Royston

Cynthia Rogan October 29, 2019

For our first-ever AllHere team spotlight, we spoke with LaJoi Royston, Customer Support and Community Engagement Manager. Every two weeks, we plan to nominate a Rockstar Right Now; someone who goes above and beyond for our team and customers. Find out what it means to be a Rockstar Right Now by reading LaJoi’s interview below.

What motivates you to wake up and go to work?

The students. As a former teacher, I think of all the kids I’ve taught over the years. While I’m no longer in the front lines of education, knowing that the work I’m doing is still making an impact on so many young people is the best motivator of all.

What do you do at AllHere?

I lead the customer support initiatives through our work with Zendesk. If you have an issue with our platform or need help in general, I’m your go-to person. I’m also building out the AllHere Community amongst our district partners and national stakeholders by creating a space for people truly invested in this work to collaborate, be seen and be heard.

What has been your favorite project so far?

Definitely building our support site. As we continue to grow it has been essential that we have processes and policies that ensure we’re available to help our customers when they need us.

What’s something most people don’t know about you?

I used to be an avid runner. I’ve done 10 half-marathons. I officially retired from running after completing the Bank of America Chicago Marathon in 2016.

If you could choose anyone, who would you pick as your mentor?

Michelle Obama, that’s a no-brainer.

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