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Blog Posts (63)

  • AllHere Named Among World’s Top EdTech Companies by TIME

    Boston, MA, April 24, 2024 – AllHere, a leading developer of artificial intelligence solutions for K-12 education, has been recognized as one of the top 75 edtech companies globally in the inaugural edition of the World’s Top EdTech Companies 2024. This prestigious award, presented by TIME and Statista Inc., the world-leading statistics portal and industry ranking provider, recognizes companies focused on developing and providing educational technologies, products, or services. Founded in 2016 at the Harvard Innovation Labs, AllHere is an industry leader in delivering award-winning, research-proven artificial intelligence solutions reaching more than 9,100 schools across 36 states. Building on these accomplishments, the company recently released Ed, a first-of-its-kind learning acceleration platform rooted in research, innovation, and engagement, through a public-private partnership with the Los Angeles Unified School District. Ed is designed to create personalized action plans uniquely tailored to each student and provide them and their family with an ecosystem of valuable resources and support for fast-tracking learning in and beyond the school day. AllHere's solutions are built by educators, researchers, and learning designers and are backed by a robust body of ESSA-aligned studies validating their impact on stakeholder communication, family engagement, and student success. “We are honored to receive recognition from TIME for our innovative use of AI to enhance learning and connections between students, families, and school districts,” said Joanna Smith-Griffin. “At AllHere, our team is dedicated to driving student success by designing advanced educational tools that complement the vital work of great teachers.” More than 7,000 companies were evaluated for consideration on TIME’s World’s Top EdTech Companies 2024 list. Data was gathered from annual reports, media monitoring, and other public sources to support the research. Additionally, Statista worked with specialized data partners HolonIQ and LexisNexis PatentSight to further strengthen the data quality. Companies were judged based on a thorough review of the following criteria: Financial Strength: Revenue, funding data, and company disclosures. Industry impact: Quality and impact of product or service portfolio, as well as the quality and value of the company’s intellectual property. The final rankings were determined by combining scores from these criteria, recognizing the top 250 companies for their extraordinary impact on the industry and strong financial performance. To learn more about AllHere, visit www.AllHere.com. About AllHere AllHere is an award-winning developer of artificial intelligence solutions for K-12 education, including Ed, a next-generation learning acceleration platform. Founded in 2016 by a Harvard graduate and former teacher, AllHere is dedicated to creating opportunity-rich lives for every child in America by providing customized assistance to help students and their families navigate education. Supported by the Harvard Innovation Lab, AllHere's solutions are trusted by over 9,100 schools across 36 states, supporting millions of students and families on their path to academic success. To learn more about AllHere, visit www.AllHere.com.

  • Supporting the Whole Child: Using AI Beyond Menu-Based Chatbots

    AllHere Explained #5 The ASCD Whole Child Framework™, which first launched as an initiative in 2007, transitions the focus from narrowly defined academic achievement to one that meets students’ comprehensive needs through shared responsibility of students, families, schools and communities. This approach is changing the conversation about education in schools by focusing on five tenets: that students are: healthy, safe, engaged, supported, and challenged. ASCD explains the five tenets as the following: Healthy: Students enter schools healthy and learn about and practice a healthy lifestyle. Safe: Students learn in a physically and emotionally safe environment for students and adults. Engaged: Students actively engage in learning and connect to the school and broader community. Supported: Students access personalized learning and are supported by qualified, caring adults. Challenged: Students are challenged academically for career pursuits and to be critical thinkers in a global environment. In order for schools to address the whole child, it is important for them to know about the tools and resources out there that support this approach. AI’s role in supporting the whole child AI is often thought of as menu-based chatbots that only address a specific menu of topics. And, no wonder that is the thought when we interact with AI in this way all of the time in our daily lives.  However, menu-based chatbots, while handy in some situations such as when getting technical support, can be limiting. Fortunately, our AI is able to go beyond the menu-based approach and can be a great tool to support the whole child. We like to say “It’s good at finding the needles in the haystack because it is constantly learning and acquiring new, fresh data.” AllHere supports the whole child As AllHere developed its award-winning AI-based solutions, we were intentional about ensuring our solutions support the whole child. The AllHere chatbot, for instance, provides 24/7 support to families and students via two-way messaging covering a wide array of topics such as academics, attendance, enrollment, anxiety, planning for graduation and college, and all of the challenges in between. It offers a non-confrontational, non-judgmental way for families to ask for support that can help grow the number of children getting the help they need. For instance, if a student misses school, the parent can tell the chatbot the specific reason it was missed - due to transportation issues, the bus was late, or the parent had to work and could not be there to wake up the child or drive them to school. This helps the school identify specific issues involving attendance and allows them to work on ways to support the student moving forward. There might be another student who comes in to school hungry and says something about it to the chatbot. The school receives this important information and can then look into the root cause (if there are issues going on at home or if they live in a food desert). Additionally, messages about mindfulness or connecting the user with resources schools have available to deal with stress and other mental health challenges are just some of the examples of how AllHere supports the whole child. How Ed™ supports the whole child AllHere’s newest solution, Ed™, is a first-of-its-kind personal learning acceleration platform designed to provide students and families with an ecosystem of valuable resources and support for fast tracking student achievement in and beyond the school day. It was created in partnership with the Los Angeles Unified School district and it helps support the whole child. Ed™ is designed to be an educational co-pilot, using AI to support the district by analyzing district data, including grades, attendance and district offerings, and recommending resources, programs and at-home skill practice based on that analysis. The platform can safely, securely and proactively engage with students and families, offering reminders and prompts, including those for social-emotional well-being. Ed™ meets families where they are and is able to have human-like, personalized conversations and provide appropriate responses to concerns raised by students or parents. It uses these conversations to gather data about non-academic issues and has a knowledge base of appropriate, district-approved resources that it can share. And, there is always a human in the loop to address issues of escalated concern. Ed™ does this all while keeping students’ data safe and secure. AllHere understands the importance of supporting the whole child and developed Ed™ to be flexible and extendable to help the district meet each student’s and family’s needs. By helping provide insight about non-academic barriers to student learning, AllHere is helping schools and districts across the country strengthen their support of the whole child. About this Series: This blog post is the fifth in a series called “AllHere Explained.” The series explores a range of topics, including AllHere’s approach to security, privacy, AI/ML safety, education innovation, digital transformation, and more. We hope you find these blogs useful and informative; and we welcome feedback.

  • Integrating “Humans in the Loop” for Effective AI

    AllHere Explained #4 According to Digital Promise, the use of Artificial Intelligence (AI) has the potential to transform learning experiences, enabling people to engage in teaching and learning experiences more deliberately. However, the race to develop AI tools is upon us, even without many understanding what problems we are trying to solve or ensuring that researchers, education technology developers and education leaders are working together to ensure AI in education has a human-centered approach. AllHere is grounded in research and we partner with districts to ensure the tools we develop are meeting educational needs. And, as part of this work, we follow the recommendation of the U.S. Department of Education’s Office of Educational Technology that emphasizes the “Humans in the Loop” (HITL) principle as essential to ensuring safe and effective AI implementation in education. This post, the fourth in the “AllHere Explained” series, helps explain why education institutions need to ensure their vendors are using a “human-in-the loop” approach when it comes to developing tools for students. AllHere’s latest tool for districts launched recently with Ed™, a pioneering, AI-fueled learning acceleration platform created in partnership with the Los Angeles Unified School District. Unlike many AI tools where humans are used for traditional data annotation and to model fine-tuning, throughout AllHere’s development of Ed™, humans serve as moderators and trainers for our AI in various ways: Humans actively supervise, moderate and escalate conversations that go beyond the capabilities of chatbots due to their nuanced nature. Trained, background-checked staff work 24/7 in tandem with automated escalations from the chatbot for emergent situations. During non-emergent situations, they initiate escalation processes, provide insights into complex conversations, and validate bot recommendations. AllHere staff also train the Ed™ chatbot continuously, adding new information to it on the basis of usage and fueling iterative enhancements to the chatbot. By capturing insights on incorrect responses and knowledge gaps, we refine the bot’s capabilities over time, ensuring responsiveness to evolving user needs. Below is an illustration of our Human-in-the-Loop process in relation to the chatbot. Illustration: Incorrect or Misleading Response User Query: User: “What are the symptoms of COVID-19?” Bot Response: Bot: “COVID-19 is a type of flu caused by the influenza virus. Symptoms include fever, cough, and sore throat.” Moderator Intervention: Recognizing that the bot’s response is incorrect and potentially misleading, the moderator intervenes to provide the correct information. They engage with the conversation and offer the following response: Moderator: “COVID-19 is actually caused by the novel coronavirus, not the influenza virus. Common symptoms include fever, cough, shortness of breath, fatigue, and loss of taste or smell. It’s important to stay informed about accurate information regarding COVID-19 to protect yourself and others.” Flagging for Review: After providing the correct response, the moderator flags the conversation for review. They indicate that the bot provided inaccurate information, prompting the need for further scrutiny to prevent similar errors in the future. Feedback Loop: The flagged conversation is logged for analysis, allowing the team to identify the root cause of the bot’s misunderstanding and implement corrective measures. The moderator initiates a feedback loop to prevent similar occurrences in the future. In this scenario, the moderator’s intervention serves not only to rectify the immediate error, but also to contribute to the ongoing improvement of the chatbot’s knowledge base. By incorporating human oversight and expertise, the AllHere system maintains the integrity and reliability of its responses, enhancing the overall user experience. About this Series: This blog post is the fourth in a series called “AllHere Explained.” The series will explore a range of topics, including AllHere’s approach to security, privacy, AI/ML safety, education innovation, digital transformation, and more. We hope you find these blogs useful and informative; and we welcome feedback.

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Other Pages (35)

  • AllHere | Family engagement

    Transforming Education with AI-Powered Personalized Learning AllHere is the award-winning developer of AI solutions, including Ed, a next-generation learning acceleration platform. Trusted by over 9,100 schools nationwide, AllHere assists students and families to navigate their educational journey and achieve success. Learn More What is it? AllHere is a 24/7 text messaging system that facilitates two-way communication between families and school districts. Why is it used? To improve school attendance and foster students’ academic success and personal growth. What does it do? It provides a fast, easy way for families to receive answers to frequently asked questions about attendance, transportation, schedules, calendars, and more. How does it work? The real-time, two-way texting solution engages families through proactive messaging in their preferred language. Who benefits? The customer service support not only benefits students and families but allows educators more time to focus on hands-on instruction. Student success starts with engaging every single family We foster family engagement in support of student success using mobile messaging powered by artificial intelligence. AllHere communicates 24/7 via automated two-way texting, proactively sending nudges and drawing upon a customized knowledge base to ensure each family and student receives the right support at the right time. Through an innovative platform and an intuitive chatbot, families receive personalized, real-time, two-way communication and support in their preferred language. Guide Families at Each Stage of their Journey to and Through School Our innovative, novel, and evidence-based solution provides proactive messages and on-demand resources tailored to your educational community. By sending out helpful information and “nudges” to encourage action, queries to determine where families need assistance, as well as automatically responding to questions, AllHere offers an accessible, reliable communication option as part of your whole-child support system. ​ See all the ways AllHere can help you > Mobile Messaging Powered by AI Personalized, two-way conversational support at scale 24/7. Evidence-Based Solutions Proven technology to increase student success in school, reduce the dropout rate, and build engagement. Actionable Insights and Analysis Data-driven intervention strategies with actionable insights, reporting, and analysis. How does it work? The interactive system operates entirely over SMS text messaging without the need for a smartphone or app. The platform utilizes data from the student information system to identify and manage the root causes of student absenteeism. The chatbot responds in less than 2 seconds to inquiries and provides resources to a nearly limitless number of families and students. When the system identifies a “priority” topic or doesn’t have the answer, questions are sent to an AllHere team member. The responses become part of the automated knowledge base. How Effective SMS Texting Open Rate Messages opened within 15 minutes of receipt Prefer SMS Communications Higher Engagement than Email District Administration names AllHere "Top EdTech Product of 2023" in the Learning Support category Proven Results Weekly, automated alerts to families about missed assignments, grades, and absences positively impacted student attendance and outcomes. ​ Research on engaging parents through technology showed academic outcomes. Increase in class attendance Decrease in course failure Increase in GPA (points) Transforming engagement through messaging and artificial intelligence AI-powered system streamlines routine communications so teachers and school administrators can focus on the highest-impact engagement and education activities. ​ Learn more >

  • AllHere | Family engagement

    Transforming Education with AI-Powered Personalized Learning AllHere is the award-winning developer of AI solutions, including Ed, a next-generation learning acceleration platform. Trusted by over 9,100 schools nationwide, AllHere assists students and families to navigate their educational journey and achieve success. Learn More What is it? AllHere is a 24/7 text messaging system that facilitates two-way communication between families and school districts. Why is it used? To improve school attendance and foster students’ academic success and personal growth. What does it do? It provides a fast, easy way for families to receive answers to frequently asked questions about attendance, transportation, schedules, calendars, and more. How does it work? The real-time, two-way texting solution engages families through proactive messaging in their preferred language. Who benefits? The customer service support not only benefits students and families but allows educators more time to focus on hands-on instruction. Student success starts with engaging every single family We foster family engagement in support of student success using mobile messaging powered by artificial intelligence. AllHere communicates 24/7 via automated two-way texting, proactively sending nudges and drawing upon a customized knowledge base to ensure each family and student receives the right support at the right time. Through an innovative platform and an intuitive chatbot, families receive personalized, real-time, two-way communication and support in their preferred language. Guide Families at Each Stage of their Journey to and Through School Our innovative, novel, and evidence-based solution provides proactive messages and on-demand resources tailored to your educational community. By sending out helpful information and “nudges” to encourage action, queries to determine where families need assistance, as well as automatically responding to questions, AllHere offers an accessible, reliable communication option as part of your whole-child support system. ​ See all the ways AllHere can help you > Mobile Messaging Powered by AI Personalized, two-way conversational support at scale 24/7. Evidence-Based Solutions Proven technology to increase student success in school, reduce the dropout rate, and build engagement. Actionable Insights and Analysis Data-driven intervention strategies with actionable insights, reporting, and analysis. How does it work? The interactive system operates entirely over SMS text messaging without the need for a smartphone or app. The platform utilizes data from the student information system to identify and manage the root causes of student absenteeism. The chatbot responds in less than 2 seconds to inquiries and provides resources to a nearly limitless number of families and students. When the system identifies a “priority” topic or doesn’t have the answer, questions are sent to an AllHere team member. The responses become part of the automated knowledge base. How Effective SMS Texting Open Rate Messages opened within 15 minutes of receipt Prefer SMS Communications Higher Engagement than Email District Administration names AllHere "Top EdTech Product of 2023" in the Learning Support category Proven Results Weekly, automated alerts to families about missed assignments, grades, and absences positively impacted student attendance and outcomes. ​ Research on engaging parents through technology showed academic outcomes. Increase in class attendance Decrease in course failure Increase in GPA (points) Transforming engagement through messaging and artificial intelligence AI-powered system streamlines routine communications so teachers and school administrators can focus on the highest-impact engagement and education activities. ​ Learn more >

  • Privacy Policy | Allhere

    Privacy Policy At AllHere, accessible from https://allhere.com , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AllHere and how we use it. ​ If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. ​ This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in AllHere. This policy is not applicable to any information collected offline or via channels other than this website. Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms. Information we collect The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. How we use your information We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service and to provide you with updates and other information relating to the website Send you emails Find and prevent fraud Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes. Log Files AllHere follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. Advertising Partners Privacy Policies You may consult this list to find the Privacy Policy for each of the advertising partners of AllHere. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on AllHere, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that AllHere has no access to or control over these cookies that are used by third-party advertisers. Third Party Privacy Policies AllHere’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organizati on, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Children’s Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. AllHere does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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