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  • AllHere Named Among World’s Top EdTech Companies by TIME

    Boston, MA, April 24, 2024 – AllHere, a leading developer of artificial intelligence solutions for K-12 education, has been recognized as one of the top 75 edtech companies globally in the inaugural edition of the World’s Top EdTech Companies 2024. This prestigious award, presented by TIME and Statista Inc., the world-leading statistics portal and industry ranking provider, recognizes companies focused on developing and providing educational technologies, products, or services. Founded in 2016 at the Harvard Innovation Labs, AllHere is an industry leader in delivering award-winning, research-proven artificial intelligence solutions reaching more than 9,100 schools across 36 states. Building on these accomplishments, the company recently released Ed, a first-of-its-kind learning acceleration platform rooted in research, innovation, and engagement, through a public-private partnership with the Los Angeles Unified School District. Ed is designed to create personalized action plans uniquely tailored to each student and provide them and their family with an ecosystem of valuable resources and support for fast-tracking learning in and beyond the school day. AllHere's solutions are built by educators, researchers, and learning designers and are backed by a robust body of ESSA-aligned studies validating their impact on stakeholder communication, family engagement, and student success. “We are honored to receive recognition from TIME for our innovative use of AI to enhance learning and connections between students, families, and school districts,” said Joanna Smith-Griffin. “At AllHere, our team is dedicated to driving student success by designing advanced educational tools that complement the vital work of great teachers.” More than 7,000 companies were evaluated for consideration on TIME’s World’s Top EdTech Companies 2024 list. Data was gathered from annual reports, media monitoring, and other public sources to support the research. Additionally, Statista worked with specialized data partners HolonIQ and LexisNexis PatentSight to further strengthen the data quality. Companies were judged based on a thorough review of the following criteria: Financial Strength: Revenue, funding data, and company disclosures. Industry impact: Quality and impact of product or service portfolio, as well as the quality and value of the company’s intellectual property. The final rankings were determined by combining scores from these criteria, recognizing the top 250 companies for their extraordinary impact on the industry and strong financial performance. To learn more about AllHere, visit www.AllHere.com. About AllHere AllHere is an award-winning developer of artificial intelligence solutions for K-12 education, including Ed, a next-generation learning acceleration platform. Founded in 2016 by a Harvard graduate and former teacher, AllHere is dedicated to creating opportunity-rich lives for every child in America by providing customized assistance to help students and their families navigate education. Supported by the Harvard Innovation Lab, AllHere's solutions are trusted by over 9,100 schools across 36 states, supporting millions of students and families on their path to academic success. To learn more about AllHere, visit www.AllHere.com.

  • Supporting the Whole Child: Using AI Beyond Menu-Based Chatbots

    AllHere Explained #5 The ASCD Whole Child Framework™, which first launched as an initiative in 2007, transitions the focus from narrowly defined academic achievement to one that meets students’ comprehensive needs through shared responsibility of students, families, schools and communities. This approach is changing the conversation about education in schools by focusing on five tenets: that students are: healthy, safe, engaged, supported, and challenged. ASCD explains the five tenets as the following: Healthy: Students enter schools healthy and learn about and practice a healthy lifestyle. Safe: Students learn in a physically and emotionally safe environment for students and adults. Engaged: Students actively engage in learning and connect to the school and broader community. Supported: Students access personalized learning and are supported by qualified, caring adults. Challenged: Students are challenged academically for career pursuits and to be critical thinkers in a global environment. In order for schools to address the whole child, it is important for them to know about the tools and resources out there that support this approach. AI’s role in supporting the whole child AI is often thought of as menu-based chatbots that only address a specific menu of topics. And, no wonder that is the thought when we interact with AI in this way all of the time in our daily lives.  However, menu-based chatbots, while handy in some situations such as when getting technical support, can be limiting. Fortunately, our AI is able to go beyond the menu-based approach and can be a great tool to support the whole child. We like to say “It’s good at finding the needles in the haystack because it is constantly learning and acquiring new, fresh data.” AllHere supports the whole child As AllHere developed its award-winning AI-based solutions, we were intentional about ensuring our solutions support the whole child. The AllHere chatbot, for instance, provides 24/7 support to families and students via two-way messaging covering a wide array of topics such as academics, attendance, enrollment, anxiety, planning for graduation and college, and all of the challenges in between. It offers a non-confrontational, non-judgmental way for families to ask for support that can help grow the number of children getting the help they need. For instance, if a student misses school, the parent can tell the chatbot the specific reason it was missed - due to transportation issues, the bus was late, or the parent had to work and could not be there to wake up the child or drive them to school. This helps the school identify specific issues involving attendance and allows them to work on ways to support the student moving forward. There might be another student who comes in to school hungry and says something about it to the chatbot. The school receives this important information and can then look into the root cause (if there are issues going on at home or if they live in a food desert). Additionally, messages about mindfulness or connecting the user with resources schools have available to deal with stress and other mental health challenges are just some of the examples of how AllHere supports the whole child. How Ed™ supports the whole child AllHere’s newest solution, Ed™, is a first-of-its-kind personal learning acceleration platform designed to provide students and families with an ecosystem of valuable resources and support for fast tracking student achievement in and beyond the school day. It was created in partnership with the Los Angeles Unified School district and it helps support the whole child. Ed™ is designed to be an educational co-pilot, using AI to support the district by analyzing district data, including grades, attendance and district offerings, and recommending resources, programs and at-home skill practice based on that analysis. The platform can safely, securely and proactively engage with students and families, offering reminders and prompts, including those for social-emotional well-being. Ed™ meets families where they are and is able to have human-like, personalized conversations and provide appropriate responses to concerns raised by students or parents. It uses these conversations to gather data about non-academic issues and has a knowledge base of appropriate, district-approved resources that it can share. And, there is always a human in the loop to address issues of escalated concern. Ed™ does this all while keeping students’ data safe and secure. AllHere understands the importance of supporting the whole child and developed Ed™ to be flexible and extendable to help the district meet each student’s and family’s needs. By helping provide insight about non-academic barriers to student learning, AllHere is helping schools and districts across the country strengthen their support of the whole child. About this Series: This blog post is the fifth in a series called “AllHere Explained.” The series explores a range of topics, including AllHere’s approach to security, privacy, AI/ML safety, education innovation, digital transformation, and more. We hope you find these blogs useful and informative; and we welcome feedback.

  • Integrating “Humans in the Loop” for Effective AI

    AllHere Explained #4 According to Digital Promise, the use of Artificial Intelligence (AI) has the potential to transform learning experiences, enabling people to engage in teaching and learning experiences more deliberately. However, the race to develop AI tools is upon us, even without many understanding what problems we are trying to solve or ensuring that researchers, education technology developers and education leaders are working together to ensure AI in education has a human-centered approach. AllHere is grounded in research and we partner with districts to ensure the tools we develop are meeting educational needs. And, as part of this work, we follow the recommendation of the U.S. Department of Education’s Office of Educational Technology that emphasizes the “Humans in the Loop” (HITL) principle as essential to ensuring safe and effective AI implementation in education. This post, the fourth in the “AllHere Explained” series, helps explain why education institutions need to ensure their vendors are using a “human-in-the loop” approach when it comes to developing tools for students. AllHere’s latest tool for districts launched recently with Ed™, a pioneering, AI-fueled learning acceleration platform created in partnership with the Los Angeles Unified School District. Unlike many AI tools where humans are used for traditional data annotation and to model fine-tuning, throughout AllHere’s development of Ed™, humans serve as moderators and trainers for our AI in various ways: Humans actively supervise, moderate and escalate conversations that go beyond the capabilities of chatbots due to their nuanced nature. Trained, background-checked staff work 24/7 in tandem with automated escalations from the chatbot for emergent situations. During non-emergent situations, they initiate escalation processes, provide insights into complex conversations, and validate bot recommendations. AllHere staff also train the Ed™ chatbot continuously, adding new information to it on the basis of usage and fueling iterative enhancements to the chatbot. By capturing insights on incorrect responses and knowledge gaps, we refine the bot’s capabilities over time, ensuring responsiveness to evolving user needs. Below is an illustration of our Human-in-the-Loop process in relation to the chatbot. Illustration: Incorrect or Misleading Response User Query: User: “What are the symptoms of COVID-19?” Bot Response: Bot: “COVID-19 is a type of flu caused by the influenza virus. Symptoms include fever, cough, and sore throat.” Moderator Intervention: Recognizing that the bot’s response is incorrect and potentially misleading, the moderator intervenes to provide the correct information. They engage with the conversation and offer the following response: Moderator: “COVID-19 is actually caused by the novel coronavirus, not the influenza virus. Common symptoms include fever, cough, shortness of breath, fatigue, and loss of taste or smell. It’s important to stay informed about accurate information regarding COVID-19 to protect yourself and others.” Flagging for Review: After providing the correct response, the moderator flags the conversation for review. They indicate that the bot provided inaccurate information, prompting the need for further scrutiny to prevent similar errors in the future. Feedback Loop: The flagged conversation is logged for analysis, allowing the team to identify the root cause of the bot’s misunderstanding and implement corrective measures. The moderator initiates a feedback loop to prevent similar occurrences in the future. In this scenario, the moderator’s intervention serves not only to rectify the immediate error, but also to contribute to the ongoing improvement of the chatbot’s knowledge base. By incorporating human oversight and expertise, the AllHere system maintains the integrity and reliability of its responses, enhancing the overall user experience. About this Series: This blog post is the fourth in a series called “AllHere Explained.” The series will explore a range of topics, including AllHere’s approach to security, privacy, AI/ML safety, education innovation, digital transformation, and more. We hope you find these blogs useful and informative; and we welcome feedback.

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  • AllHere | Family engagement

    What is Ed? How it Works Responsible AI FAQ News Powered by Contact Us What is Ed? ​Ed is a learning acceleration platform designed to promote continuity of learning and improve student achievement. Rooted in the teaching and learning that happens in the classroom, Ed provides additional resources to students, and it helps parents understand how their children are individually progressing and how they can be supported throughout their schooling. Ed communicates with you about your student’s progress and serves as a guide though their education journey. Key features include: Academic Progress Monitoring: Updates about a student’s progress on grades, attendance, and graduation readiness to ensure parents are up-to-date about their student’s academic performance. Personalized Learning Activities: Interactive learning activities based on a student’s data including reading, math, and other academic skill practice exercises to meet a student’s individual needs. Timely Support and Guidance: Notifications about resources and support, with feedback and guidance to assist their continuous improvement. High-Quality Content Support: District-approved content from curriculum providers. Personalized Alerts and Messages: Actionable steps to support a student’s academic journey with customized alerts and messages for clear actions parents can take to help guide their progress. Multilingual Capabilities: The ability to communicate in multiple languages ensures parents and students can access resources in their preferred language. 24/7 Support: Around-the-clock availability allowing parents and students to use the resource when it is convenient. What does the platform do? By combining advanced technology and comprehensive data, Ed provides easy-to-understand reports about a student’s progress. It also creates action plans based on a student’s strengths, weaknesses and goals. Students will be able to access relevant, District-approved, student-centered online tools and resources to support their acceleration, growth, and achievement. The platform is adaptive to meet each student’s needs. This customized approach will make a student's supplemental skills practice more engaging, effective, and aligned with their individual needs. How does Ed work? Ed is an AI platform providing updates and timely notifications to inform parents about their student’s progress and to provide resources and support for their student’s learning. Ed uses computer software designed to identify trends in a student’s attendance and academic performance, and it then suggests targeted interventions and activities to support their success. How do I access Ed? Students log into the platform at their respective school site with their school email. Parents will need to have an active Parent Portal account or its equivalent at their School District to access Ed. I’m most comfortable using a language other than English. Can I communicate with Ed in my preferred language? Ed is able to communicate in multiple languages. You can select which language you want to use and can change it at any time. How does Ed work for students with visual impairments or disabilities? Ed meets the standards set by the Americans with Disabilities Act and Section 508 of the Rehabilitation Act. It is also compliant with Web Content Accessibility Guidelines (WCAG 2.0 AA), which define the criteria that agencies are obligated to meet to ensure that individuals with visual and audible disabilities are provided equal accessibility to electronic information and data comparable to those that have no disabilities. Individuals with impairments may use assistive technology native to the device they are using to experience Ed. Will parents be able to access Ed after hours/around their work schedules? Yes. Around-the-clock availability allows parents to use the resource when it is convenient for them. Can a student access Ed at home or just at school? Ed is available anywhere, any time. Does a parent have to purchase Ed? The Ed tool is available without charge to all students and parents. What data about a student does Ed have access to? Ed has access to District-approved resources, as well as student data sets such as ELA and Math assessment scores, student grades, attendance, and progress toward graduation. What kind of information can a student and parent get from Ed? Students and families can get access to information about student grades and academic progress, as well as AI-driven personalized recommendations for District-approved digital resources that can help accelerate student learning. Ed also provides information on community and nearby activities that students and families may want to participate in as a means of enriching a student’s educational experience. It should be noted that resources or information regarding community and nearby activities are merely suggestions and should not be interpreted as endorsements by the District. Can parents or students chat with Ed? Parents and guardians are able to web chat with Ed to ask questions about topics such as their child’s attendance, academics, and college readiness. Students over age 13, who have completed the Digital Citizenship: Artificial Intelligence Course, may access Ed’s web chat features with parent/legal guardian consent. These students will also be required to complete the "Digital Citizenship in the Age of AI" course available in Schoology. Does Ed provide access to the internet? For instance, if a student asks Ed a question, does Ed search the internet to provide a response? No. Ed provides information and support based on what is provided by the District and the approved learning tools. It does not pull information from the internet to provide responses. What if a student asks Ed about a controversial topic? The scope of Ed is limited to school-related questions, and a multitude of safety and security measures are present in Ed. Users who ask questions about controversial topics will receive a response redirecting them to District or school offices or to ask another question. Can Ed potentially expose a student to violent or age-inappropriate content? The scope of Ed is limited to school-related questions, and the same settings that apply to the District’s content filters that restrict the content students can access apply to Ed. Who is monitoring how Ed interacts with students? Is there a real person involved? Ed uses a Human-in-the-Loop (HITL) Artificial Intelligence (AI) model, which combines AI technology with human review. The system utilizes advanced AI algorithms to generate recommendations for educational and support purposes. Human moderators assist as needed. If a student shares information that could indicate bullying or self-harm, will their parent be notified? Ed escalates sensitive topics and emergency situations to the District to handle according to District protocols. What is the District doing to protect personal data from being shared through Ed to those other than the student and their parent(s)? Districts have several precautions in place to protect personal data, including those summarized below. Single Sign On (SSO) - Use of District Single Sign-On for Students and Parents. For authentication, the District uses implementation of the current version of Security Assertion Mark-up Language (SAML) using the current version of Active Directory Federated Services (ADFS) for authentication. Authorizations support role-based management. Adherence to all State and Federal laws and regulations applicable to student data privacy and confidentiality are being followed, which includes, but is not limited to, the Family Education Rights and Privacy Act (FERPA), and Individuals with Disabilities Education Act (IDEA). The school retains ownership of all District data. The administration and security for the software adheres to the Children’s Internet Protection Act (CIPA), restricting student access to explicit online content and Children’s Online Privacy Protection Act (COPPA), ensuring students’ information is protected, including the prevention of user login tracking and monitoring of document access, editing, and downloading. Frequently Asked Questions Discover Ed, the next generation of personalized learning powered by AllHere Education.

  • AllHere | Family engagement

    Top of Page What is Ed? What does the Platform do? How does Ed Work? What is responsible AI? Chatbot Safeguards LAUSD Launches Ed What is Ed? How it Works Responsible AI FAQ News Contact Us Powered by Next Generation of Personalized Learning A first-of-its-kind learning acceleration platform that leverages advanced artificial intelligence to create personalized action plans to address each student’s unique learning needs. Ed represents a significant shift in how students and families are educated and engaged. Learn More "Ed serves as a trusted co-pilot, leveraging advanced AI and student data to guide students and families through their educational journey. By providing personalized support and resources, Ed removes some of the challenges that often impede students from achieving academic success." Joanna Smith-Griffin Founder and CEO of AllHere What is Ed? Ed is a learning acceleration platform designed to promote continuity of learning and improve student achievement. Rooted in the teaching and learning that happens in the classroom, Ed provides additional resources to students, and it helps parents understand how their children are individually progressing and how they can be supported throughout their schooling. Ed communicates with families about a student's progress and serves as a guide though their education journey. Ed's Key Features include: Academic Progress Monitoring: Updates about a student’s progress on grades, test scores, attendance, and graduation readiness to ensure families are always up-to-date about the student’s academic performance. Personalized Learning Activities: Interactive learning activities based on a student’s testing data including reading, math, and other academic skill practice exercises to meet the student’s individual needs. Timely Support and Guidance: Notifications about resources and support, with real-time feedback and guidance to assist a student’s continuous improvement. More Key Features: High-Quality Content Support: District-approved content from curriculum providers. Personalized Alerts and Messages: Actionable steps to support a student’s academic journey with customized alerts and messages for clear actions you can take to help guide their progress. Multilingual Capabilities: The ability to communicate in multiple languages ensures users can access all resources in their preferred language. 24/7 Support: Around-the-clock availability allows students and families to use the resource when it is convenient. What does the Platform do? By combining advanced technology and comprehensive data, Ed provides easy-to-understand reports about a student’s progress. It also creates action plans based on a student’s strengths, weaknesses and goals. Students will be able to access relevant, District-approved, student-centered online tools and resources to support their acceleration, growth, and achievement. The platform is adaptive to meet each student’s needs. This customized approach will make a student's supplemental skills practice more engaging, effective, and aligned with their individual needs. How does Ed work? Ed is an AI platform providing updates and timely notifications to inform families about their student’s progress and to provide resources and support for their student’s learning. Ed uses computer software designed to identify trends in a student’s attendance and academic performance, and it then suggests targeted interventions and activities to support their success. What is responsible AI? Responsible AI is the practice of designing, developing, and deploying artificial intelligence systems (AI) with good intentions to empower those who use it. Ed was developed with responsible AI at its core. Ed uses a Human-in-the-Loop (HITL) model, which combines AI technology with human expertise and insight. The system utilizes advanced AI algorithms to generate recommendations for educational and support purposes. These AI-driven processes are overseen and enhanced by the expertise of background-checked human moderators who are former educators. They provide insights, context, and support to ensure that the AI algorithms align with educational objectives, adhere to best practices, and maintain ethical standards. Chatbot Safeguards Privacy, security and ethical use of data in our Chatbot system is most important. Below are the steps we take to keep your data safe. To ensure student data is kept safe, it is all kept private, processed and stored in a secure environment. Strong human involvement is a key feature, including a continuous review of the AI experience to maintain standards. Measures like guardrails and filters are in place to prevent hate speech, with clear indicators that the Chatbot, not the district, generates responses. Users are encouraged to provide feedback to continuously improve the chatbot. A commitment to fairness and equality reduces the risk of creating unjust content, supported by the cultural diversity of our moderators and AI trainers. The overarching goal is to support users and safeguard their information while helping students reach their highest potential . Los Angeles Unified Launches Ed LAUSD, the country's second-largest school district, becomes the first to launch Ed to provide students and families with an ecosystem of valuable resources and support for fast-tracking student achievement beyond the school day. ​ Los Angeles Unified by the numbers: 563,083 Student Enrollment 1,438 Schools and Centers 4.8 Population Area Covered (in millions) Discover Ed, the next generation of personalized learning powered by AllHere Education.

  • AllHere | Family engagement

    Transforming Education with AI-Powered Personalized Learning AllHere is the award-winning developer of AI solutions, including Ed, a next-generation learning acceleration platform. Trusted by over 9,100 schools nationwide, AllHere assists students and families to navigate their educational journey and achieve success. Learn More What is it? AllHere is a 24/7 text messaging system that facilitates two-way communication between families and school districts. Why is it used? To improve school attendance and foster students’ academic success and personal growth. What does it do? It provides a fast, easy way for families to receive answers to frequently asked questions about attendance, transportation, schedules, calendars, and more. How does it work? The real-time, two-way texting solution engages families through proactive messaging in their preferred language. Who benefits? The customer service support not only benefits students and families but allows educators more time to focus on hands-on instruction. Student success starts with engaging every single family We foster family engagement in support of student success using mobile messaging powered by artificial intelligence. AllHere communicates 24/7 via automated two-way texting, proactively sending nudges and drawing upon a customized knowledge base to ensure each family and student receives the right support at the right time. Through an innovative platform and an intuitive chatbot, families receive personalized, real-time, two-way communication and support in their preferred language. Guide Families at Each Stage of their Journey to and Through School Our innovative, novel, and evidence-based solution provides proactive messages and on-demand resources tailored to your educational community. By sending out helpful information and “nudges” to encourage action, queries to determine where families need assistance, as well as automatically responding to questions, AllHere offers an accessible, reliable communication option as part of your whole-child support system. ​ See all the ways AllHere can help you > Mobile Messaging Powered by AI Personalized, two-way conversational support at scale 24/7. Evidence-Based Solutions Proven technology to increase student success in school, reduce the dropout rate, and build engagement. Actionable Insights and Analysis Data-driven intervention strategies with actionable insights, reporting, and analysis. How does it work? The interactive system operates entirely over SMS text messaging without the need for a smartphone or app. The platform utilizes data from the student information system to identify and manage the root causes of student absenteeism. The chatbot responds in less than 2 seconds to inquiries and provides resources to a nearly limitless number of families and students. When the system identifies a “priority” topic or doesn’t have the answer, questions are sent to an AllHere team member. The responses become part of the automated knowledge base. How Effective SMS Texting Open Rate Messages opened within 15 minutes of receipt Prefer SMS Communications Higher Engagement than Email District Administration names AllHere "Top EdTech Product of 2023" in the Learning Support category Proven Results Weekly, automated alerts to families about missed assignments, grades, and absences positively impacted student attendance and outcomes. ​ Research on engaging parents through technology showed academic outcomes. Increase in class attendance Decrease in course failure Increase in GPA (points) Transforming engagement through messaging and artificial intelligence AI-powered system streamlines routine communications so teachers and school administrators can focus on the highest-impact engagement and education activities. ​ Learn more >

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